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Third month of Business Tax Dashboard problems 29 January 2014

HMRC has apologised for more Business Tax Dashboard problems but says the fault lies with employers.

For the third month in a row, employers are being misinformed concerning the amount of tax they owe.

Payroll World reported here that problems in tax month 8 were caused by a change of IT systems at the Revenue.

A similar issue has also occurred for some PAYE schemes in tax month nine and 10 but the Revenue has explained that these have arisen due to incorrectly completed Full Payment Submissions (FPS).

HMRC says that on this occasion the issue was caused by employers submitting incorrect Full Payment Submissions (FPS) but that corrections will be carried out by the Revenue.

An HMRC spokesman said: “Employers and their agents do not need to take any action. We are sorry for any inconvenience caused.

“We would like to remind employers and their agents to not include previous year leaver details on forms FPS when they are submitted.

“The move to reporting PAYE information in real time is a huge change and we know it will take both HMRC and employers a little while to get used to the new way of reporting.

“In the same way as employers, HMRC is learning and adapting as we move through his first year. As you would expect with such a huge change, a few issues have been identified but these have been resolved quickly.

“We have improved our guidance and systems during 2013/14 and have continued to learn and to implement changes to improve our internal processes.

“We will continue to learn as we make more improvements in April 2014.”

Further guidance can be found on the HMRC website here

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