Fri, 27 Apr 2012

Entire KPMG UK workforce not paid on time due to human error

KPMG says it “holds its hands up” to a human error at the firm that has led to its entire UK workforce not being paid on time.

Normally staff at the big four accountancy firm are paid on the 29th. If that falls on a weekend, as it does this month, they are paid the Friday before.

But a human error has led to 11,000 staff having to wait until Monday (30th April) to receive their wages.

A spokeswoman for KPMG told Payroll World that the problem was not with its supplier but originated within the firm.

“We hold our hands up over this, it was caused by a human error within KPMG,” she said.

An email was sent to all staff this morning (Friday) explaining the problem.

“We hope we told people in time to adjust any direct debits or payments from their accounts if they needed to. Our HR and finance teams are ready to help anyone who may face any hardship as a result of the mistake,” she said.

See also:

• Decision on AE consultancy charges by April
• Co-op reports low AE opt-out rate
• Payroll integration among top AE concerns revealed in NEST report